Planit Protein Terms of Service

Effective Date: 02/15/2025

1. Introduction

Welcome to Planit Protein! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website (www.planitprotein.com) or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Who We Are

Planit Protein ("Company," "we," "us," or "our") is a provider of plant-based protein solutions, including the Planit Pod fermentation system and related consumables. We partner with Waring Commercial for appliance production and distribution while offering proprietary food products directly through our platform.

3. Eligibility & User Responsibilities

By using our website, you confirm that you:

  • Are at least 18 years old or have permission from a legal guardian.
  • Will provide accurate, complete, and up-to-date information when making purchases or creating an account.
  • Will not misuse our website, attempt to breach security, or use it for unlawful activities.

4. Orders & Payment

  • All purchases are subject to availability. We reserve the right to refuse or cancel orders at our discretion.
  • Prices are subject to change without notice.
  • We accept payments through secure third-party payment providers. By completing a purchase, you authorize us to charge the provided payment method.
  • Taxes, shipping, and handling fees may apply and will be clearly disclosed at checkout.

5. Shipping & Returns

  • Shipping: We process and ship orders as quickly as possible. Estimated delivery times are provided but may vary due to external factors.
  • Returns: Due to the perishable nature of certain products, returns are only accepted for unused, unopened items within 14 days of delivery. Please contact john@planitprotein.com for return inquiries.
  • Damaged or Defective Products: If you receive a defective or damaged product, notify us within 7 days of receipt for a replacement or refund.

6. Intellectual Property & Content

  • All content on our website—including text, images, branding, product descriptions, and technology—is owned by or licensed to Planit Protein.
  • You may not copy, distribute, or reproduce any content without our explicit written permission.

7. Use of the Planit Pod System

  • The Planit Pod appliance is designed for professional and home use with Planit Protein consumables.
  • Misuse, unauthorized modification, or use of non-approved products with the appliance may void warranties and limit our liability.

8. Limitation of Liability

  • We strive to provide high-quality products and services, but we are not liable for any indirect, incidental, or consequential damages arising from the use of our products, including but not limited to health, dietary, or financial losses.
  • Our total liability, if applicable, will not exceed the amount you paid for the affected product or service.

9. Third-Party Links & Services

  • Our website may contain links to third-party websites, including Waring Commercial and other affiliated partners. We are not responsible for their content, policies, or actions.
  • If you purchase the Planit Pod appliance through Waring, you are subject to their terms of service as well.

10. Privacy & Data Protection

  • By using our website, you agree to our Privacy Policy, which details how we collect, store, and use your personal information.
  • We implement appropriate security measures, but we cannot guarantee absolute protection against cyber threats.

11. Changes to These Terms

  • We reserve the right to update these Terms at any time. The most recent version will always be posted on our website. Your continued use of our website and services constitutes acceptance of any changes.

12. Governing Law & Disputes

  • These Terms are governed by the laws of California.
  • Any disputes arising from your use of our website or services shall be resolved through arbitration or courts in California.

13. Contact Information

For any questions regarding these Terms, please contact us:

Planit Protein
1300 Eastman Ave • Ventura, CA 93003
805.277.5209
john@planitprotein.com